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tg3442 ip addresses seems to get reassigned frequently and this causes all connections to be lost

  • October 14, 2024
  • 1 reply
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I changed provider to get a good deal on my internet connection, so same network but a new modem. Since changing provider to companies that uses tg34 modems, I have had frequent short dropouts in the connection. When I recieved my tg3442 modem from the new provider this has gotten much worse. Looking in the modem logs it seems as the internal dhcp server whenever this happens makes changes to the ip addresses used even when a static lease is configured. Anoying sinnce this causes most  streaming to stop and has to be restarted again.

This is the rather unhelpfull logs when this happens:

UTOPIA: lan.dhcpserver CM-MAC:1C:93:7C:33:E8:00 action: old MAC: f2:43:e0:33:92:3c IP: 192.168.0.152 VendorClass: 
    10/07/2024 20:55:44    Notice 

UTOPIA: lan.dhcpserver CM-MAC:1C:93:7C:33:E8:00 action: old MAC: e8:c7:4f:05:dc:b1 IP: 192.168.0.64 VendorClass: 
    10/07/2024 20:55:44    Notice 

UTOPIA: lan.dhcpserver CM-MAC:1C:93:7C:33:E8:00 action: old MAC: ce:75:48:db:07:7d IP: 192.168.0.2 VendorClass: 
    10/07/2024 20:55:44    Notice 

UTOPIA: lan.dhcpserver CM-MAC:1C:93:7C:33:E8:00 action: old MAC: 80:32:53:24:5d:e7 IP: 192.168.0.163 VendorClass: 
    10/07/2024 20:55:44    Notice 

UTOPIA: lan.dhcpserver CM-MAC:1C:93:7C:33:E8:00 action: old MAC: 2c:4d:79:26:83:1a IP: 192.168.0.65 VendorClass: 
    10/07/2024 20:55:44    Notice 

UTOPIA: lan.dhcpserver CM-MAC:1C:93:7C:33:E8:00 action: old MAC: 04:79:b7:3f:0b:d0 IP: 192.168.0.63 VendorClass: 
    10/07/2024 20:55:44    Notice 

UTOPIA: lan.dhcpserver CM-MAC:1C:93:7C:33:E8:00 action: old MAC: f0:9f:c2:73:33:95 IP: 192.168.0.32 VendorClassT: 
    10/07/2024 20:55:44    Notice 

UTOPIA: lan.dhcpserver CM-MAC:1C:93:7C:33:E8:00 action: old MAC: 80:32:53:24:5d:e7 IP: 192.168.0.163 VendorClass: 
    10/07/2024 20:55:43    Notice 

UTOPIA: lan.dhcpserver CM-MAC:1C:93:7C:33:E8:00 action: old MAC: 04:79:b7:3f:0b:d0 IP: 192.168.0.63 VendorClass: 
    10/07/2024 20:55:43    Notice 

UTOPIA: lan.dhcpserver CM-MAC:1C:93:7C:33:E8:00 action: old MAC: 2c:4d:79:26:83:1a IP: 192.168.0.65 VendorClass: 
    10/07/2024 20:55:43    Notice 
 

 

Best answer by SURFboard Moderator

Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.

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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.


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