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TG3442DE Arris problem only power on

I have problem with my modem Arris TG3442DE

Only power is on i make all troubleshoots but i cant do reset

please help

Userlevel 6

+40

Why can’t you reset?

Userlevel 5

+41

Arris supports only the retail products that are available on surfboard.com but not the ISP lease products.

Please contact your ISP for the same

I have problem with modem Arris only power on and i cant reset it!

Please help me why is the reason i cant do reset and modem stay only in power on

Userlevel 5

+41

TG3442DE is discontinued from Arris and there is no longer support for it.

Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for the same.

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