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TG3442DE Arris problem only power on

  • 8 November 2023
  • 2 replies
  • 52 views
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Hi 

I have problem with my modem Arris TG3442DE

Only power is on i make all troubleshoots but i cant do reset 

please help

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Best answer by SURFboard Moderator 16 December 2023, 18:11

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plemans
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Userlevel 6
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Why can’t you reset? 

 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 1.4gig/240mbps
S
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Userlevel 5
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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. 

Please contact your ISP for the same 

SURFboard Community Moderator Team

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