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Upstream is not locking for Arris TM804 eMTA

  • March 5, 2025
  • 2 replies
  • 30 views

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upstream lock is not happening and cable modem status showing as “DS_TOPOLOGY_RESOLUTION_IN_PROGRESS”

Best answer by SURFboard Moderator

Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.

This topic has been closed for replies.

2 replies

plemans
Juggernaut
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  • Juggernaut
  • March 5, 2025

You’ll have to contact the ISP


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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.