wifi problem on pc

  • 3 February 2024
  • 1 reply


I don’t see the network on my windows 10 computer in the other room maybe 15 meters of the router. It’s an stationary computer so it can’t be moved. The Wi-Fi is working perfectly on other devices so I don’t really know what the problem is. The router is connected via cable from the network provider (when I plug out the router from the cable it doesn’t work) so I can’t move the router 


Best answer by SURFboard Moderator 5 February 2024, 05:14

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Userlevel 5
Badge +41

If you are unable to locate the network name only on the computer, I suggest you to add it manually. 

Also change the security mode to WPAWPA2-PSK(TKIP/AES) on 2.4GHZ.

Please mention the model number for more information.