Have not been able to connect my printer to new modem router. Printer works on 2.5g and has wifi WPS button
Answer
G20 connection to Canon IP8720 printer
- The Many
Best answer by SURFboard Moderator
Most printers connect using the 2.4 GHz network, and they typically work best when the 2.4 GHz encryption method is set to medium.
Please refer to the link below for instructions on how to change the encryption method for the 2.4 GHz network:
http://arris.force.com/consumers/articles/knowledge/G18-G20-Unable-to-Connect-to-the-Wi-Fi-Network
Once the encryption method has been updated, check whether the printer is able to connect to the 2.4 GHz network.
This topic has been closed for replies.
- Wi-Fi Warriors
- Answer
Most printers connect using the 2.4 GHz network, and they typically work best when the 2.4 GHz encryption method is set to medium.
Please refer to the link below for instructions on how to change the encryption method for the 2.4 GHz network:
http://arris.force.com/consumers/articles/knowledge/G18-G20-Unable-to-Connect-to-the-Wi-Fi-Network
Once the encryption method has been updated, check whether the printer is able to connect to the 2.4 GHz network.
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