Skip to main content

I have tried to change to the device and Cox flags it as not supported. When I have them do it by phone it will not connect to the internet. 

they literally have a support page for it on their site. 

https://www.cox.com/residential/support/arris--surfboard-g20.html

Maybe try a different rep at cox as the one you were talking to probably didn’t have a clue. 

As ​@plemans mentioned the G20 is compatible with COX communications and please refer to the link below, where you can find the compatibility list for COX communications

http://arris.force.com/consumers/articles/General_FAQs/Service-Provider-Modem-Compatibility-List

Terms & ConditionsCookie settings