Skip to main content
Solved

install and set up G20 modem/router without mobile app

  • April 21, 2025
  • 2 replies
  • 152 views

Forum|alt.badge.img

I will not have a mobile phone for downloading mobile app for installing device. How can I install device without a mobile app?

Best answer by SURFboard Moderator

 

To set up the new G20 gateway, first disconnect your previous modem from the coaxial cable and connect the new modem/router to it. Wait for the G20's LED to turn solid blue. Then, activate the gateway (modem/router) through your internet service provider by providing them with the HFC MAC ID.

This topic has been closed for replies.

2 replies

Forum|alt.badge.img+42

 

To set up the new G20 gateway, first disconnect your previous modem from the coaxial cable and connect the new modem/router to it. Wait for the G20's LED to turn solid blue. Then, activate the gateway (modem/router) through your internet service provider by providing them with the HFC MAC ID.


Forum|alt.badge.img
  • Author
  • The Many
  • April 23, 2025

Thank you. I knew there had to be a way.