Have a g18 modem does not show any of my devices on the app
Answer
no devices shown on g18
- The Many
Best answer by SURFboard Moderator
If you're referring to the Surfboard Central app not displaying connected devices, please ensure that the smartphone with the app installed is connected to the primary network of the G18. This is essential for the app to properly sync with the gateway.
If the issue persists, try signing out of the app and signing back in to refresh the connection.
This topic has been closed for replies.
- Wi-Fi Warriors
- Answer
If you're referring to the Surfboard Central app not displaying connected devices, please ensure that the smartphone with the app installed is connected to the primary network of the G18. This is essential for the app to properly sync with the gateway.
If the issue persists, try signing out of the app and signing back in to refresh the connection.
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