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G18 connection not working 

Well that has minimal info. 

Is this a new purchase? 

Is it activated with the isp? 

Is it just wifi based devices? Do wired work? 

Where is it failing in the setup process. 

For support through the forums, details are needed. 

Or you can contact support. 

https://www.surfboard.com/support/resources/

 

 

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