Rename my router and add new password.
Solved
On the new G20 I need to rename my stuff? and change my password? the link does not work?
+1- The Many
- 5 replies
Best answer by SURFboard Moderator
Some older devices don’t support 5GHz Wi-Fi. Try connecting with a different device to see if it’s an issue with just one.
If your router has a setting for "band steering" or a single SSID for both 2.4GHz and 5GHz, your device might be defaulting to 2.4GHz. Try disabling that feature and setting separate SSIDs for each band. Also,
- Ensure the 5GHz band is enabled.
- Check the security mode (WPA2/WPA3 is best, but some older devices might not support WPA3).
+41- Juggernaut
- 2214 replies
are you trying through the app? through the browser?
How did you set it up?
+1- The Many
- 5 replies
Browser link. Xfinity got it working with me while I was on the phone with them.
+1- The Many
- 5 replies
but i still need to log in to it and chaNGE MY PASSWORD AND MY NAME OF IT?
+41- Juggernaut
- 2214 replies
did you log in through the app or tried through the browser?
try going to 192.168.100.1
If you already set it up, factory reset it and start over
+1- The Many
- 5 replies
I did get into it and change it all the link was shown as no good and my firewall would not let me in to it once i passed through them i got in. now another ? why can I not log into the 5g part i set up?
- Wi-Fi Warriors
- 3583 replies
- Answer
Some older devices don’t support 5GHz Wi-Fi. Try connecting with a different device to see if it’s an issue with just one.
If your router has a setting for "band steering" or a single SSID for both 2.4GHz and 5GHz, your device might be defaulting to 2.4GHz. Try disabling that feature and setting separate SSIDs for each band. Also,
- Ensure the 5GHz band is enabled.
- Check the security mode (WPA2/WPA3 is best, but some older devices might not support WPA3).
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