I placed an order from shop.surfboard.com for a G20 to replace my SBG7580, I screen captured the order #. Credit card was billed, no order confirmation or acknowledgment email received. Yet a email to rate the product. No email or phone listed for customer service. How does one check status and track an order?
Question
Order status
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- The Many
Modem received Saturday night. I have yet to receive, order information, shipping status or notification.
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