Skip to main content
Solved

Quality of Service for G18

  • August 26, 2025
  • 1 reply
  • 19 views

Forum|alt.badge.img

Hi my company now wants everyone on video for teams calls which can sometimes be 30+ people.

My internet is struggling with this many videos feeds. 

Is there a quality of service setting for the G18 device so I can prioritize teams over other apps?

Or do you recommend a different device?

 

Please help! Thanks!

Best answer by SURFboard Moderator

It appears that the internet connection is getting interrupted. Could you please confirm whether this issue occurs only during video calls or also affects other devices? Additionally, is the interruption happening on Wi-Fi connected devices, wired devices, or both? Kindly share the name of your internet service provider and the details of your subscribed internet speed plan.

This topic has been closed for replies.

1 reply

Forum|alt.badge.img+42

It appears that the internet connection is getting interrupted. Could you please confirm whether this issue occurs only during video calls or also affects other devices? Additionally, is the interruption happening on Wi-Fi connected devices, wired devices, or both? Kindly share the name of your internet service provider and the details of your subscribed internet speed plan.