Hi my company now wants everyone on video for teams calls which can sometimes be 30+ people.
My internet is struggling with this many videos feeds.
Is there a quality of service setting for the G18 device so I can prioritize teams over other apps?
Or do you recommend a different device?
Please help! Thanks!
Best answer by SURFboard Moderator
It appears that the internet connection is getting interrupted. Could you please confirm whether this issue occurs only during video calls or also affects other devices? Additionally, is the interruption happening on Wi-Fi connected devices, wired devices, or both? Kindly share the name of your internet service provider and the details of your subscribed internet speed plan.
It appears that the internet connection is getting interrupted. Could you please confirm whether this issue occurs only during video calls or also affects other devices? Additionally, is the interruption happening on Wi-Fi connected devices, wired devices, or both? Kindly share the name of your internet service provider and the details of your subscribed internet speed plan.