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Surfboard Gateway G18

  • June 29, 2025
  • 5 replies
  • 61 views

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Hi!

I am trying to get this modem registered, and it’s telling me the model and serial number aren’t matching.

I need this fixed please.

 

Justin

This topic has been closed for replies.

5 replies

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We apologize for the inconvenience caused to register the product. For further assistance, we have reached out to you through a private message


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  • The Many
  • June 30, 2025

I'm having the same issue?  Serial number and model don't match..


Forum|alt.badge.img+42

I'm having the same issue?  Serial number and model don't match..

Could you please help us with your product’s model number?


I am having the same problem. The model (G18) serial number listed on the modem keeps being rejected. Please help


Forum|alt.badge.img+42

I am having the same problem. The model (G18) serial number listed on the modem keeps being rejected. Please help

We apologize for the inconvenience caused to register the product. For further assistance, we have reached out to you through a private message