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2.4 ghz internet connection cuts off all the time, 5 ghz is stable


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I am very frustrated because we have a strong wifi signal for both 2.4 and 5 ghz networks, yet only the 5 ghz network maintains an internet connection.  On my phone it will have internet for a minute or less. I have changed channels and nothing works. Please help. 

Best answer by plemans

Try changing the 2.4ghz channel. 

2.4ghz is more sensitive to interference because thereโ€™s less channels and it broadcasts further and through more materials. So more things interfere with it. But you can try optimizing the 2.4ghz channel you use. 

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4 replies

plemans
Juggernaut
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  • Juggernaut
  • 2274 replies
  • Answer
  • July 7, 2023

Try changing the 2.4ghz channel. 

2.4ghz is more sensitive to interference because thereโ€™s less channels and it broadcasts further and through more materials. So more things interfere with it. But you can try optimizing the 2.4ghz channel you use. 


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  • Author
  • The Many
  • 2 replies
  • July 7, 2023

Thank you for the suggestion. I did a wifi scan and the 2.4 ghz network is on a channel with nothing else listed, but I will try changing it anyway. Thanks again for the help! 


plemans
Juggernaut
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  • Juggernaut
  • 2274 replies
  • July 7, 2023

might be something just popping up occasionally. 


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  • Author
  • The Many
  • 2 replies
  • July 7, 2023

The really weird part is that our cell phones will only get internet for about a minute, then there is no connection. (We still have a strong network connection, just no internet) On my computer it is just "regular unstable" (on for the most part, but drops connection every so often - can't use zoom on it).

*Our cell phones work just fine on the 5 ghz network. 


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