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Arris G36 - intermittent internet connection

  • May 4, 2025
  • 1 reply
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Wifi no longer works! Bought this in 2024 September from Amazon. Keeps on kicking out. Any suggestions?

Best answer by SURFboard Moderator

Since you're experiencing intermittent internet connectivity over Wi-Fi, I recommend changing the Wi-Fi channels to reduce congestion or traffic and monitor the performance for 24 hours.

Please follow the steps in the article linked below :

http://arris.force.com/consumers/articles/knowledge/G34-G36-Changing-the-Wi-Fi-Channel

 

 

 

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1 reply

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Since you're experiencing intermittent internet connectivity over Wi-Fi, I recommend changing the Wi-Fi channels to reduce congestion or traffic and monitor the performance for 24 hours.

Please follow the steps in the article linked below :

http://arris.force.com/consumers/articles/knowledge/G34-G36-Changing-the-Wi-Fi-Channel