I can access Arris G36 Web GUI through Surfboard app using my iPhone, but can’t access Web GUI with my laptop, either via wired LAN or Wi-Fi. Keep getting message:
“Invalid Login Credentials!
TIP: Use the email address you provided in the SURFboard
App.
I’m using same login email and password that works for Web GUI access displayed in Surfboard app”
Any ideas? Thanks
I would suggest clearing your browser's cookies and cache, as this can often resolve login problems.
It may also be helpful to try using a different browser to see if that makes a difference.
Additionally, please ensure you're using the correct credentials and also the credentials provided for logging into the SURFboard Central app are case sensitive
Thank you so much for the suggestions, I’ll give them a try!
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.