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Arris G36 Web Portal - Slow, Very Slow...

  • June 14, 2025
  • 1 reply
  • 54 views

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Does anyone know why or have any suggestions as to why this portal takes forever to login to?  Surfboard app as well trying to access GUI through it.  When I make changes it takes forever to complete.  I have already factory-reset the router three times.  I have never had this much trouble.

Best answer by SURFboard Moderator

We recommend trying to log into the interface while the coaxial cable is connected and see if the page loads quickly.

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We recommend trying to log into the interface while the coaxial cable is connected and see if the page loads quickly.