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cannot connect to many sites after installing G34

  • May 18, 2025
  • 2 replies
  • 57 views

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Connected to Spectrum, Activated modem, but now can only connect to certain websites. Google-  mail and news are ok, as are a few others.  Others sites like MSN, Steam, and most video sites if they do load,  buffer and stutter. this happens on all devices attached to my network, ethernet and wi-fi. 

very frustrating.

 

Best answer by SURFboard Moderator

Since you're unable to access certain websites on all devices, I recommend updating the primary and secondary DNS settings by following the provided instructions.

http://arris.force.com/consumers/articles/knowledge/G34-G36-DNS-Setup

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2 replies

  • The Many
  • May 19, 2025

I am an Optimum/suddenlink  customer.  I purchased a used Arris surfboard G34.  Now my printers won’t find the bluetooth and my iphone and ipad won’t air print.


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Since you're unable to access certain websites on all devices, I recommend updating the primary and secondary DNS settings by following the provided instructions.

http://arris.force.com/consumers/articles/knowledge/G34-G36-DNS-Setup