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"Cannot connect to your wiress gateway"

  • June 6, 2023
  • 1 reply
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The app confirms that I’m connected and then on the log in page it tells me it couldn’t connect to wi-fi. Any ideas?

Best answer by SURFboard Moderator

Hello 1frustratedlady

                                     For the confirmation on surfboard central app you see that you are connected to WIFI and the login page you mean the modem web interface/ GUI or what login page you refer to could you please explain on which screen you are getting this error “couldn’t connect to WIFI” ?

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Hello 1frustratedlady

                                     For the confirmation on surfboard central app you see that you are connected to WIFI and the login page you mean the modem web interface/ GUI or what login page you refer to could you please explain on which screen you are getting this error “couldn’t connect to WIFI” ?


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