Hi, I have the G36 router and I can’t get my printer (Canon MG3620) to connect. I’ve tried all the troubleshooting in my printer manual to no avail. Please help!
Solved
canon mg3620 connection failed on G36
- The Many
- 1 reply
Best answer by Netopia
This topic has been closed for comments
+41- Juggernaut
- 2219 replies
Did you contact canon?
What error are you getting when you try?
Is the G36 set to wpa2/wpa3 mode?
- The Many
- 1 reply
Yes, they were utterly useless- basically just reciting the manual to me, which I could obviously read on my own.
the only thing I could think of is that it’s something with 5ghz vs 2.4ghz , but I’m trying to connect on the 2.4ghz WiFi- so I’m not even sure about that.
Yes, it’s on wpa2/wpa3 mixed personal (aes)
sorry edit to add: the only “error” I get is that it says it cannot set it up
+41- Juggernaut
- 2219 replies
does it connect to a guest network if its setup with wpa2?
one other thing to check, some of those devices struggle with spaces/special characters in the ssid/password. Are there any of theres in yours? (could also use that to try with the guest network)
- Rockstar!
- 271 replies
- Answer
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.