I cannot get my printer to connect since I ditched the cable company’s wireless router for the G36. I have an HP Smart Tank Plus 551. The HP app finds all my neighbor’s WiFi accounts but not mine. Please help!
Answer
Connect HP Printer to g36
- The Many
Best answer by SURFboard Moderator
As you are unable to connect the printer with G36, make sure that led light is solid blue.
Restart your printer once and and change the security mode in the modem with the steps given below:
1.Login on to 192.168.0.1 and login with user name and password.
2.In the Home screen, select Gateway>connection>Wi-Fi>networks and select edit for 2.4Ghz.
3.Select security mode either WPA2-PSK (AES) or WPA/WPA2-PSK(TPIK-AES).
4.And also customize the Wi-Fi password by using the link given below:
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Name-and-Password
If the problem persists, after trying all the above steps, contact your printer manufacturer for further assistance.
This topic has been closed for replies.
- Wi-Fi Warriors
- Answer
As you are unable to connect the printer with G36, make sure that led light is solid blue.
Restart your printer once and and change the security mode in the modem with the steps given below:
1.Login on to 192.168.0.1 and login with user name and password.
2.In the Home screen, select Gateway>connection>Wi-Fi>networks and select edit for 2.4Ghz.
3.Select security mode either WPA2-PSK (AES) or WPA/WPA2-PSK(TPIK-AES).
4.And also customize the Wi-Fi password by using the link given below:
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Name-and-Password
If the problem persists, after trying all the above steps, contact your printer manufacturer for further assistance.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.