I have struggled with a DDNS provider, changeip.com, because the DDNS from my Arris G34 are not working to update with the correct IP address. They insist I must contact Arris, as they have stopped working on the issue. The token is right, the U and P fields are right (apparently, password is obscured) yet changeip support insists the request is malformed. Can you help?
Here’s a shot of their log
Date Stamp | Affected | Result | URL Query String | Detected IP | SSL | User Agent |
---|---|---|---|---|---|---|
07/18/2025 12:01:05 UTC | D:0 R:0 S:0 | 422 | u=(Edited personal information) &p=***&hostname=pg.ddns.us,ZWQucGVycnkuaG9tZUBnbWFpbC5jb206MlBzSHJkOW5rY2Y&ip=(Edited personal information) | (Edited personal information) | 0 | curl/7.69.1 |
07/17/2025 11:56:05 UTC | D:0 R:0 S:0 | 422 | u=(Edited personal information)&p=***&hostname=pg.ddns.us,ZWQucGVycnkuaG9tZUBnbWFpbC5jb206MlBzSHJkOW5rY2Y&ip=~(Edited personal information) | (Edited personal information) | 0 | curl/7.69.1 |