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So on my g34 the wireless connection works perfectly but my ethernet ports don't work at all I've tried getting new cables, restarting the router, resetting it and I've messed with the ethernet settings in the gui but nothing is making the ethernet ports work the lights are on but there not working

In this case if the modem is under warranty you can reach out to Arris.com/consumersupport for further assistance.

 

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