Hi, we have not had a connection for 1.5 days. I have reset, plugged everything back in, and confirmed with Comcast that there are no issues on their end. I have a solid blue light on the G34. It is hardwired to my desktop computer, but I cannot connect to GUI web portal when I try. Any ideas? This is only a few months old and we have had ongoing issues.
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In this case to isolate the issue could you please help us with the modem LED light status?
If you have devices connected to modem Wi-Fi or to the modem directly please try accessing modem GUI to check for the WAN IP address.
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