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Question

G34 will not connect to iphone app

  • May 30, 2025
  • 1 reply
  • 27 views

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Hello, the G34 is not and I don’t believe has ever connected to my iphone. I continually get the spinning/loading ball when I’m just 2 feet away from it and the speed test I have done using an app called Speed Smart is showing very very low download and upload speeds. I called my internet provider and they say the signal is fine. 
I’m not great at all this technical stuff either. 
please help. 
I took screenshots but I don’t see where to upload them. 
 

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1 reply

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Could you please let us know who your internet service provider is and what speed plan you are currently subscribed to?

Also, are you experiencing slow speeds only over Wi-Fi, or does it occur on wired (Ethernet) connections as well?

If the issue is with Wi-Fi, does the slow speed affect all connected devices or just specific ones?