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Answer

G34 won’t connect to xfinity cable box

  • September 26, 2024
  • 1 reply
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I have xfinity cable TV service and I can’t get the Cable boxes to work with the G34. I get the RDK-10000 error message. Do I need to change a setting?

Best answer by SURFboard Moderator

RDK-10000 error message on your TV box, it's typically related to issues with the cable TV service or the set-top box itself or malfunction. Check Cable Connections: Ensure that all cables connecting the TV box to your TV and wall outlet are securely plugged in. This error is unrelated to the modem, so please contact your service provider to set up the Xbox with the modem's network.

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1 reply

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RDK-10000 error message on your TV box, it's typically related to issues with the cable TV service or the set-top box itself or malfunction. Check Cable Connections: Ensure that all cables connecting the TV box to your TV and wall outlet are securely plugged in. This error is unrelated to the modem, so please contact your service provider to set up the Xbox with the modem's network.