Hello, I purchased the G34 in December to improve the performance of my Xfinity wifi and it keeps disonnecting while showing it’s connected and 2-3 bars. My performance is now worse than when using the xfinity router. How can you fix this?
SN: [edit: removed personal information]
Best answer by SURFboard Moderator
They can be caused due to interference on the Wi-Fi
Try changing the Wi-Fi channels and monitor the modem’s performance for next 24hours
Please refer the mentioned steps in the below link
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Channel
They can be caused due to interference on the Wi-Fi
Try changing the Wi-Fi channels and monitor the modem’s performance for next 24hours
Please refer the mentioned steps in the below link
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Channel
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