hello,
My printer was working before but this week, somehow my g36 router cannot connect to my canon Mx490 printer or vice versa. It cannot detect the printer or any printer at all. I even bought a new hp printer and the hp printer can’t connect to the g36 router? please help?
Best answer by SURFboard Moderator
If the printer is not connecting you can try setting using the WPS option on the interface. On the printer please try the setup as follows
» on the top task bar select setup
» setup> wireless setup
» wireless setup> wireless protected setup
» Press the push button option
Follow the steps mentioned on the below article to setup WPS on the modem interface
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-WPS-Push-Button-Connection
If the printer is not connecting you can try setting using the WPS option on the interface. On the printer please try the setup as follows
» on the top task bar select setup
» setup> wireless setup
» wireless setup> wireless protected setup
» Press the push button option
Follow the steps mentioned on the below article to setup WPS on the modem interface
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-WPS-Push-Button-Connection
+41its the printer that connects to the network, not vice versa.
If you’re having issues, I’d contact the printer manufacturer for help setting up their device.
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