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Question

G36 Establish admin control remotely with a new cellphone

  • January 28, 2026
  • 1 reply
  • 17 views

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My G36 is 1,500 miles away. The cellphone that had the Surfboard app on it went swimming. I have a new phone. Is there a way to re-establish admin control without going to the G36’s location?

 

1 reply

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Remote management is not supported for this model. To access the gateway’s interface page, you must be physically near the device and connected directly to its network.