Skip to main content
Solved

G36 firmware update for Spectrum

  • August 26, 2025
  • 1 reply
  • 79 views

Forum|alt.badge.img

Is there a firmware update for the G36 using Spectrum as the ISP?  Most topics on this seem to be 2+ years old.

Best answer by SURFboard Moderator

DOCSIS standards dictate that the service provider must distribute firmware updates to cable modem devices.  The end-user cannot simply install an update like most other network-enabled devices.

ARRIS develops the software update and makes it available to service providers.  The service providers qualify, test, and distribute the software update to devices on their network.  ARRIS has limited control or visibility on distribution by the service providers.

This topic has been closed for replies.

1 reply

Forum|alt.badge.img+42

DOCSIS standards dictate that the service provider must distribute firmware updates to cable modem devices.  The end-user cannot simply install an update like most other network-enabled devices.

ARRIS develops the software update and makes it available to service providers.  The service providers qualify, test, and distribute the software update to devices on their network.  ARRIS has limited control or visibility on distribution by the service providers.