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How do I set up a G36? Instructions in the app say to enter a device but G36 is not an option. Is there any customer support? There's no phone numbers.

For Customer support you can reach out to Arris.com/consumersupport 

You can also try the steps mentioned on the below article to setup the modem using the surfboard central app.

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup


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