I bought arris g36 in November of 25. i’ve been losing my Internet connection ever since it drops randomly. I reset it, pull the power cord. It works fine for a little bit then I have to do the same thing over again. I am hardwired to the modem that drops plus everything over to Wi-Fi drops. I called Xfinity. They came out and replaced all the cable wires and it’s still happening they put one of their modems in to see if it was the G 36 causing the problem and their mode worked fine. I’m still paying for this modem which was over $320. I’d like to get my money back and send it back to you?
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