As mentioned in the title my G36 suddenly stopped working yesterday. Not broadcasting a wifi network. Won't reset after holding the reset button for 1 minute. And just has this solid orange light.
I checked and I am still in warranty.
How do I go about filing a claim?
Best answer by SURFboard Moderator
In this case you can reach us to Arris.com/consumersupport for further assistance if your modem is under warranty.
In this case you can reach us to Arris.com/consumersupport for further assistance if your modem is under warranty.
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