Question

G36 no WIFI, wont factory reset, Solid Orange

  • 21 June 2024
  • 1 reply
  • 18 views

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As mentioned in the title my G36 suddenly stopped working yesterday. Not broadcasting a wifi network. Won't reset after holding the reset button for 1 minute. And just has this solid orange light.

 

I checked and I am still in warranty.

How do I go about filing a claim?


1 reply

Userlevel 5
Badge +41

In this case you can reach us to Arris.com/consumersupport for further assistance if your modem is under warranty.

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