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I just purchased the Surfboard G36 modem wifi router today January 13,2024, and set it up with my internet provider. it’s working fine. do i have to register it with Arris ? or will i be perfectly fine just as i am ? I ask because i just want to operate it via my internet provider and not have to go through headaches of resolving issues with the manufacturer. 

It’ll work fine as is. the registration can help with warranty/support issues if they arise but it isn’t required 


In general, all modems/routers have 2 year warranty period and only refurbished as 1 year warranty period.

To make it more convenient would suggest contacting the below link and registering you’re modem with Arris is advisable to calculate the warranty period so as a customer you can have the accurate time frame of your G36 warranty period.

Follow the link below :

arris.com/consumersupport