Give me a G36 latest firmware qhat site can an mso request it from

DOCSIS standards dictate that the service provider must distribute firmware updates to cable modem devices.  The end-user cannot simply install an update like most other network-enabled devices.

ARRIS develops the software update and makes it available to service providers.  The service providers qualify, test, and distribute the software update to devices on their network. 

ARRIS has limited control or visibility over firmware distribution by service providers; therefore, we do not have full insight into the current firmware version being deployed.