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Hello I’m trying to play an online game on Xbox but I can’t because it says my UPnP is off. I have a G34 modem/router. How can I turn it on?

In the G34, UPnP is enabled by default. To confirm, I would kindly suggest checking the web interface of the gateway. Alternatively, if you have set up the Surfboard Central app, you can also verify it there.

Please follow the steps in the link, where you can find option to check in web interface. 

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-UPnP-Setup 

The link below will guide you in checking the UPnP option in the Surfboard Central app.

http://arris.force.com/consumers/articles/General_FAQs/SURFBoard-Central-UPnP-Setup

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