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How to change my network name and password on G34

  • October 25, 2025
  • 1 reply
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How do I go about changing the network name and password on my new G34? I’m connected and have logged in to the site, but don’t see where to make those changes?

Best answer by SURFboard Moderator

You can change the Wi-Fi network in two ways:

  1. Using the Surfboard Central app: Set up the app using the default Wi-Fi network.

  2. Using the web interface (GUI): Access the GUI through a web browser to configure the gateway 

For the surfboard central app setup, please refer the below link 

https://arris.my.salesforce-sites.com/consumers/articles/knowledge/SURFboard-Central-Wi-Fi-Cable-Modem-Setup

To use the web interface (GUI) method, please visit the following link to access the GUI. 

https://arris.my.salesforce-sites.com/consumers/articles/knowledge/G34-G36-Changing-the-Wi-Fi-Name-and-Password

 

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1 reply

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You can change the Wi-Fi network in two ways:

  1. Using the Surfboard Central app: Set up the app using the default Wi-Fi network.

  2. Using the web interface (GUI): Access the GUI through a web browser to configure the gateway 

For the surfboard central app setup, please refer the below link 

https://arris.my.salesforce-sites.com/consumers/articles/knowledge/SURFboard-Central-Wi-Fi-Cable-Modem-Setup

To use the web interface (GUI) method, please visit the following link to access the GUI. 

https://arris.my.salesforce-sites.com/consumers/articles/knowledge/G34-G36-Changing-the-Wi-Fi-Name-and-Password