Skip to main content
Solved

how update firmware on a G34?

  • April 14, 2024
  • 3 replies
  • 1527 views

Forum|alt.badge.img

How do I update the firmware on a G34? Please do not tell me my ISP does it as they do not as they do not own the modem I do.

Best answer by SURFboard Moderator

There is no manual update can be done for the modem. Even for the device owned by the customers only service providers can send the updates to the modem since they are the one activating and sending signals so only ISP having option to send the updates when its required.

View original
Did this topic help you find an answer to your question?

3 replies

Forum|alt.badge.img+42

There is no manual update can be done for the modem. Even for the device owned by the customers only service providers can send the updates to the modem since they are the one activating and sending signals so only ISP having option to send the updates when its required.


Forum|alt.badge.img
  • The Many
  • 2 replies
  • June 27, 2024

It got me frustrated, both ISP and Arris cannot solve my problem 


Forum|alt.badge.img+42

I understand your frustration. ARRIS develops the software update and makes it available to service providers.  The service providers qualify, test, and distribute the software update to devices on their network.  ARRIS has limited control or visibility over distribution by the service providers.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings