My G34 router is 2 years old and has worked flawlessly for most of that time. However over the past two months my internet connection has gone down about 4 times for no apparent reason. Unplugging and restarting the router fixes the issue but I am concerned this will keep happening and possibly increase. Do routers wear out?
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- Wi-Fi Warriors
Could you let us know who your internet service provider is and the internet speed plan you are subscribed to?
Was there any change made to your internet service?
Are the Wi-Fi network names disappearing when the connection drops?
Would it be possible for you to connect a computer directly to the gateway using an Ethernet cable? This would help us determine if the internet drops only on the Wi-Fi, or if it affects both Wi-Fi and hardwired connections.
Make sure that the gateway is placed in an open area to minimize Wi-Fi congestion.
Electronics can suffer from mains voltage spikes associated with lightning or the way the power company ‘burns off’ problem conditions in the wires, but that’s really rare these days. Almost everybody runs these kinds of devices on a surge suppressor. Electronics don’t *wear out* on any reasonable human timescale (they grow obsolete by intentional human interventions).
Far more likely is a software/firmware or configuration change that either accidentally or is intentionally causing what you experience. This could be a change you applied (or applied for you) to your G34 or a change your ISP made on their end to their infrastructure. A third possibility is a change made to the G34 made by your ISP without you knowing (do you have ports 80/443 open on the WAN side?)
What is the version of the firmware in your G34, and then roughly when was that version released? That wouldn’t necessarily pinpoint anything, but it might give you a clue.
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