I have used 5 different browsers and confirmed that the admin password is correct but continue to get the message “Please Login First!”. Does anyone know of a fix or work around ?
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- Wi-Fi Warriors
- 3722 replies
Hello rpdesjardins,
Sorry for the inconvenience you’re facing after trying 5 different browsers, still getting the same message as “Please Login First”.
Let us try doing a Factory Reset on the device and login to web manager.
In order to do Factory Reset please follow the link below :
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Factory-Reset
Do let us know if this had helped to solve the issue .
- The Many
- 1 reply
I am having the same issue. If I factory reset the modem, will I not lose all the configuration data (such as SSIDs, Network passwords, Fix IP addresses, etc.) from the modem?
- The Many
- 1 reply
I first tried to power-cycle the router. I left it unplugged for 10 minutes and after power was restored I was able to get in.
Thanks for the help.
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