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Question

I think i got a pirate version of G36. too many errors…. 404 everywhere! Help!

  • March 21, 2026
  • 0 replies
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Hi Guys,

  • Apart from the Inability to sync web Interface and the app Central, After switching password Through the web interface The app stops working and if you delete Device and try to set it up again. It changes back the password to the same password every time. Not a random password like the app says it will. 
    -  There’s no place to change password in app central. 
    - Aura Link says to show appreciation to our customers here is a free trial. Doesn’t work. 404 erro
  • - Link to go register the device and to check if device registered correctly is nonexistent. Page no longer exists!
  • - I see spelling errors…
  • - need tech help link: 404 error. 
  • - while setting up SURFBoard Central after selecting G 36 for a router, the app that it shows to download is SURFboard® manager. But that doesn’t work too!
  • I’m guessing somebody might have switched packages to a pirate version of your router. Can someone check on your end?  Because I don’t believe the actual product is worth the $$$ if this is the real thing. 
    SEE PICS.