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Intermittent connection on wifi

G
The Many
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i have a surfboard G36 modem router and my tv is connected to internet via Wi-Fi and every few days wi-fi connection drops

Best answer by SURFboard Moderator

 

Hello grkedia,

It looks like the WiFi is dropping on the TV connection . Make sure the 2.4 GHz Wifi channels are  changed for a better  WiFi follow the below link

:http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Channel

Let us know if this helps .

 

 

 

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2 replies

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2274 replies
  • June 12, 2023

Do wired devices drop? 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
S
Wi-Fi Warriors
Forum|alt.badge.img+42

 

Hello grkedia,

It looks like the WiFi is dropping on the TV connection . Make sure the 2.4 GHz Wifi channels are  changed for a better  WiFi follow the below link

:http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Channel

Let us know if this helps .

 

 

 

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