The G34 is terrible. I lose internet connection multiple times everyday that require a reset of the modem.
Solved
Intermittent internet connection on g34 modem
- The Many
- 2 replies
Best answer by SURFboard Moderator
Since you are experienced with both wired and wireless intermittent internet connection, I would suggest checking the cable signals to make sure all the signals are in range.
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Cable-Signal-Levels
- Wi-Fi Warriors
- 3615 replies
Are you facing intermittent connection issue using direct connection or the issue is happening only on the Wi-Fi connected devices?
In Wi-Fi both the networks are affected 2.4 and 5G as well or only one?
when the internet drops did you noticed the LED on the modem is going off or changing color or flashing?
- The Many
- 2 replies
I lost internet through both WiFi signals and wired connections. Multiple times daily. Only resolve is manual restart. No change on LED until restarted.
- Wi-Fi Warriors
- 3615 replies
- Answer
Since you are experienced with both wired and wireless intermittent internet connection, I would suggest checking the cable signals to make sure all the signals are in range.
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Cable-Signal-Levels
- The Many
- 2 replies
My cable signals are good. I don’t have this issue with 2 other routers/modems that I have. It is a device issue.
- Wi-Fi Warriors
- 3615 replies
If you tried with all the possible troubleshooting steps, I would suggest visiting www.arris.com/consumersupport for further assistance.
Reply
Most helpful members this week
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.