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Modem is not working and led light is amber on G36

  • September 2, 2024
  • 1 reply
  • 60 views

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I would like to claim warranty on my Arris g36. Mines messed up and I did everything to fix it. The light is stuck on amber and I hit the reset button but it’s not doing anything.

Best answer by SURFboard Moderator

We do really apologize for the inconvenience so to get further assistance on this please do reach out to our phone or chat support through Arris.com/consumersupport 

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1 reply

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We do really apologize for the inconvenience so to get further assistance on this please do reach out to our phone or chat support through Arris.com/consumersupportÂ