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The g34 cable modem will not connect to the internet. The isp has activated the device. I only have one blue light strip at the bottom that glows solid blue. No connection to the internet.

Hello Graves,

 

The below article might help you to troubleshoot no internet connection.

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Troubleshooting-Internet-Connection

 

Let us know if you need further assistance.


The solid blue means the G34 is online.  Try connecting to the Wi-Fi network or wired with Ethernet cable.