New G34 solid blue light and no internet period. ISP says it is junk.
Answer
New G34 shows connected but does not have internet
- The Many
Best answer by SURFboard Moderator
Could you try to factory reset the modem and check whether any changes on the modem’s behavior.
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Factory-Reset
Also, please check the IPV4 address and WAN IP on GUI web portal (192.168.0.1)
This topic has been closed for replies.
- The Many
Just got off the phone with Comcast and they DOCSIS is red. Even after my reboot. I am still have the same issue.
- Wi-Fi Warriors
- Answer
Could you try to factory reset the modem and check whether any changes on the modem’s behavior.
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Factory-Reset
Also, please check the IPV4 address and WAN IP on GUI web portal (192.168.0.1)
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