up and running
need to set this thing up. i can only connect via phone app
can not connect via wired web browser. asks for email and password from app
and it doesn’t let me login
Invalid Login Credentials!
TIP: Use the email address you provided in the SURFboard® App.
Nopes
Best answer by ptbietz
fixed
i was using password i used in the phone app. it said use the that pw….
on the app, in access web interface. there is another password provided
used it and got in and changed
thanks
+41What device do you have?
Is this a new purchase?
Did you setup an account on it for install?
Thanks for reply.
it’s an arris g36 New.
i set it up using phone app.
when I go to modem login(10.0.0.1) it asks for email address and password I used with phone app. this doesn’t work
fixed
i was using password i used in the phone app. it said use the that pw….
on the app, in access web interface. there is another password provided
used it and got in and changed
thanks
+41so if you got it fixed? if so, you might mark it resolved so others aren’t still trying to fix it.
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