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It’s a surfboard g34 and will not connect to the internet

did you check with the ISP? 

What are the leds on it doing? 

for a replacement, you’d need to go through support, not the forums. 

Consumer Support | SURFboard

 

Hi 

It looks like you are unable to connect to the internet, Could you help us with the LED light status of G34? If you need more support please contact the below link:

arris.com/consumersupport 

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